It’s my first week as Content Manager with Tina Davies Professional, and I’m really psyched.
One of the the first things I was told was that I would get to sit in on some microblading procedures and see firsthand what a day in the life of Tina Davies looks like. This was HUGELY exciting for me. I’m a beauty junkie, and to see one of the most popular services in the world right now in action was super inspiring. Here’s how the day went:
Greeting and preparing the client
When a client comes in, Tina takes her time to get to know the client and preps them so they know what they’re expecting.
Different clients have different expectations. The big thing here is listening to the client and seeing what they actually want, as opposed to what the artist feels is best for them (although that can definitely be part of the overall procedure).
Tina applies a numbing anesthetic that sits upon the skin for approximately 20 minutes. It helps to dull the pain that the client will experience, because all clients have different skin types and pain tolerances. Tina tells me how important this is. Lack of anesthetic will essentially compromise the entire service and leave the client with a poor experience.
Next, Tina has a consultation with them. After having given them an intake form, she gets an in-depth look of the client’s history, including anything that could be considered a contraindication to the service (eg: pregnancy, breast feeding, etc.) They might have a lot of questions, or have a specific vision in mind. The consultation takes a while because Tina wants to make absolutely certain that the client is getting what they want.
Tina removes the numbing cream with a cotton pad and has the client like a superstar in front of a giant lighted makeup mirror draws in the eyebrows to create a plan of what she will do with them. This was one of my favorite parts! First, she cleans one of her Pro Pencils with alcohol, then sharpens it to a fine tip before drawing in tiny little hairs, strand by strand, like she’s drawing in a whole new brow for the client. Tina and the client go back and forth a few times to make adjustments to the shape. After the client says that she’s happy with them, Tina gets her to lay back on the procedure bed.
Now, this is where it got real.
Before she starts tattooing, Tina prepares another topical anesthetic to make sure that the client experiences as little pain as possible, keeping it on hand so that she can re-apply it throughout the procedure. Then, she mixes her pigments together (the final pigment color is usually a combination of 2 colors), and makes sure that the station is set up.
Next, Tina shows the tools she will be using to the client so that she can know that all of the tools used are clean, brand new, and disposable. Clients often like having a little bit of reassurance before the procedure so that she knows that she’s in good hands.
Tina takes her pigment and begins to trace it along the brow with either the 9 Classic, 14 Curved, or U needle, applying numbing cream as she goes to keep the area comfortable. She tells me that microblading basically creates an open wound, so she wants to make sure that the client is feeling OK during the tattooing procedure. Once the first brow is drawn, she applies the pigment as a masque to allow the it to absorb a little bit better into the open cuts. Then, she repeats the procedure with the other brow before wiping the masque off of the first brow and repeating the previous steps. She does this two or three times.
If Tina wants to do any shading (which she says she normally does), she’ll use the exact same color and dilute it a bit, just enough so that it creates a lighter wash of the color. She’ll use the 19 Shader needle to tap in the pigment using a different motion than microblading.
The whole microblading procedure takes about 20 to 30 minutes, but it took a bit longer with some clients. It all depended on the client’s skin, their tolerance to pain, and the amount that they flinch or move during the tattooing process.
Once Tina is done tattooing, she shows the client her new brows in a hand held mirror and gives them instructions for aftercare. She always advises them of what to expect: they will feel as though they are a little too dark within the first week and will encounter some light scabbing. All of the aftercare is explained in detail, so as to reassure the client with the results and what to expect.
When the client goes up to meet Sarah, a fellow employee at Tina Davies and our marvellous customer service expert, Sarah will reiterate some of the aftercare and what the client should expect in the healing process. If it’s their first time in, she’ll book a follow-up appointment with them for approximately 3 months from their appointment date. Oftentimes, she’ll also schedule another appointment for a touch up sometime in the future (a year or two years in advance). Most clients like to make sure they get their spot down the road.
Different clients, different needs
Like I said before, different clients will want different things. Tina listens to the clients intently, but also relies heavily on her instincts. She did a combination of these things for each of the clients that came in that day, and I saw that each client ended up having a different kind of solution to their need (literally!)
The first client, Heather, had her brows done by Tina a year and a half ago, so she was looking to have them freshened up. She went from being blonde to coloring her hair dark. The brows obviously needed to reflect this, so Tina darkened them up for her. She was very open to suggestions and super excited to see the results.
The second client, Chanel, knew exactly what she wanted. She had her brows and eyeliner (upper and lower) done two years ago, and was looking for something with a bit more of an impact. Tina suggested a darker brown for the brows and thicker liner with more of a winged tip to make her eyes “pop”. The results were stunning on Asian skin! (Side note: it was SO COOL to see Tina do eyeliner with the machine. It was a totally different process and really interesting to watch).
The third client, Samantha, had her brows done three months ago and was in for her follow-up. At first, she thought that she wanted to add more arch to her brows, so Tina drew them higher. The client looked in the mirror and decided that higher was NOT better and Tina agreed. She just needed some extra reassurance and was completely satisfied with her brows - no touch-ups needed!
The fourth client, Rita, had a mature skin type. She had her eyebrows done three and half years prior with Tina and was in need of a touch-up. This time, Tina went with a warm taupe to compliment her skin tone while keeping the thinner shape in the brow, something that Rita requested. Rita just wanted to feel more refreshed, which is exactly what Tina did.
The fifth client, Courtney, drove in two hours for a brow adjustment. Essentially, she just wanted two dots of color added. Tina was happy to oblige and Courtney was thrilled with the results.
The last client, Lynda, had her brows microbladed three months prior with Tina and was in for the follow-up. Like Chanel, Lynda is Asian, her skin being the perfect candidate for microblading. Everything healed really well, so Tina added a stroke to the arch and 1 mm in length on the left brow. Again, Lynda really loved the results.
What I Personally Noticed
As an observer, there’s a lot of things that you see in clients that you may not always notice as an artist. I got to speak to the clients about the procedure while they were happening and asked how it felt, what they liked in the procedure, and what their overall expectations were. Here’s what I found out:
Clients will experience pain differently
Heather said that the pain was nothing, Chanel said that it was very uncomfortable. There were a lot of comparisons to body tattoos, for obvious reason. Heather said that getting microbladed was much easier than getting a body tattoo, and way less painful. On the other hand, Chanel said that it was worse than a body tattoo because of the nature of the procedure; it’s basically getting a tattoo right on your face! The amount of pain experienced totally depends on the client and will definitely vary.
Different skins require different pressure
The pressure that Tina used on the client depended on the client’s skin (the sensitivity, the thickness, the client’s tolerance of pain, etc.). Remember the food skin comparisons in THISblog? This is the perfect guide to helping determine how much pressure you should use on your client. Tina told me that the skin of each client she worked on that day required different pressure.
Some clients bleed- A LOT
It can get pretty gory at some points, especially during the shading. I saw one client bleed throughout the entire procedure, and initially, it can be a little shocking. I have a bunch of body tattoos, so I wasn’t deterred, but for an artist (or client) who aren’t as familiar with the procedure, this can be a little freaky. Just be aware and you’ll be good to go. It’s also best not to mention this to the client so that they don’t become paranoid during the procedure.
Tina likes to do shading in most cases, but not always
I’d say 98% of the time Tina likes to do shading on the client after she does microblading. However, the client may request something more natural and soft (Rita was in that category), and in those cases, there may be no shading at all. It’s rare though, as the shading creates more depth and definition to the brows, requiring little-to-no touch up in the future.
You can use Vaseline during the procedure to create a little bit of glide
True story - Vaseline can do anything. If Tina is looking for a little bit of glide to help to soften the skin and reduce the discomfort of wiping, she adds a little bit of Vaseline to the eyelids or brows.
Tina changes up the needle, depending on how she’s feeling
For example, she may decide to use the U Needle for those free-flowing brow strokes as opposed to the 9 Classic, which is better for a more precise, thinner brow. It not only depends on the effect but also what she thinks is the best tool for her art in that moment.
Caucasian skin can be difficult to work with, but not impossible
As you may have guessed, a fair-skinned, red-haired client will be more difficult to microblade than someone like Chanel or Lynda because typically, their skin is more delicate and will require a lot less pressure. Both Chanel and Lynda are Asian, and Tina let me know that both of these clients’ skin were perfect for microblading. Always check with an artist before you have the procedure performed on yourself to make sure that your skin is a good match for microblading.
Sun exposure and exfoliation can REALLY compromise the results
One client was expecting to be in a hot, sunny climate within a week of their follow-up and Tina advised strongly against it. Sun exposure is a HUGE contraindication to microblading and best to avoid during the healing process as it causes stress and possible sunburn to the skin.
Checking in with the client during the procedure is crucial
Obviously, I knew how important it was to check in with the client before the procedure, but Tina checked in with her clients constantly. She would ask questions like, “how’s the pain on a scale from one to ten?” This way, the client could feel free to alert Tina to any discomfort they were feeling during the procedure.
It’s all about the experience
It’s not just about tattooing - it’s about the experience as a whole. Client care is the customer service aspect of microblading that artists don’t always talk about, but it’s entirely crucial to the procedure itself. Women are entrusting you to tattoo their face so that extra TLC can go a long way to build that relationship and bond.
I’m not just saying this, but I found watching all of this to be fascinating. I’d never seen any tattooing done without a tattoo gun; the work was beautiful!
Not only was the procedure incredible to watch, but it was also wonderful to hear the stories of the clients. One client was relieved that she wouldn’t have to worry about putting on makeup before every busy work day. Another client described the convenience of having her brows stay put all day, every day. Tina told me that some other clients, who barely have any brows, to begin with, said that microblading was so liberating. It’s clear that something that is taken for granted by some is life-changing for others.
I can’t wait to get this done myself! Stay tuned for our live Q & A later this February where I will be getting my own brows microbladed and you, our artists, will be able to ask Tina any questions you may have while the procedure is taking place.
See you guys soon. I’m excited for what’s to come!
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TERMS OF SERVICE
This website is operated by Tina Davies Professional. Throughout the site, the terms “we”, “us” and “our” refer to Tina Davies Professional. Tina Davies Professional offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Moreover we only sell products to artists that have completed all the required microblading training to comply with their local laws and standards.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Tina Davies Professional, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Tina Davies Professional and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 3219 Yonge, Street Suite 248, Toronto, Ontario, Canada M4N 3S1.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: firstname.lastname@example.org
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Tina Davies Professional
3219 Yonge Street Suite 248 Toronto Ontario CA M4N 3S1
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Tina Davies Professional
3219 Yonge Street, Suite 248, Toronto, Ontario Canada, M4N 3S1