The question of wet vs. dry healing has been a huge topic of conversation in the PMU community for a long time, and a bit of a controversial topic at that. Short courses do not have enough time to fully cover methods of healing and their respective pro and cons, including what methods will contribute to the best healed results.
What ends up happening is artists and trainers pass along a lot of misinformation, and as a result, artists end up experimenting with various approaches and products without proper direction. This can be incredibly frustrating for the artists, and even more frustrating for the clients who are going through the healing process. Proper healing is a crucial aspect of your client’s microblading results, and I want to clear up the grey areas once and for all.
We asked experts to help us answer this question so that we could put an end to the confusion once and for all. Because it’s so important that the skin heals as safely as possible, you want to make sure that you, as an artist, are recommending the best healing method for your client.
You need to treat the area with the absolute care that you would treat any other type of tattoo, and even with a little bit of extra care since the tattoo is in a particularly sensitive area - the face.
Let’s take a look at the most common healing methods:
1. The wet healing method - applying product to the area after washing the area.
Although there is a misconception that “wet” dealing refers to washing the tattooed area, this method refers to the application of a product to the tattooed skin, meaning the skin will be kept “wet” during the initial stage of healing, meaning moist. Product is added to the skin to provide hydration to aid in rebuilding new cells. When applying product during “wet” healing, the key is to apply only a very THIN layer of product and rub it into the skin. Wounds need oxygen to heal and suffocating the skin with a thick layer of product may prevent the skin from breathing and delay healing.
2. The dry healing method - not applying any product to the area after washing the area.
This method is void of applying any type of aftercare product to the tattooed area. It’s basically the “au naturale” way of healing. This method has been adopted by PMU artists and clients for fear that applying product will suffocate or “wash away” the tattoo.
“Dry healing (without washing) is not consistent with the physiology of skin and how it heals,” says our expert, celebrity dermatologist, Dr. Lisa Kellett. “It is biologically not correct for skin to heal. The label of ‘dry healing’ implies a misunderstanding about wound healing itself.”
Ildi Pekar, a renowned natural facialist and skincare expert in New York City, says “when the wound and the skin dry up, it can create further irritation. The skin is unprotected and is in a sensitive state that is prone to more damage.”
With this method, the skin will eventually heal on its own, so long as the treated area is still being washed with a gentle, unscented soap.
3. The wet healing method WITHOUT washing - applying product and not washing the area.
This method advises application of product with emphasis on absolutely no wetness or washing. Some artists and clients hold the belief that apply product or washing the area could “pull out pigment” or “wash away the pigment”. Great lengths are taken to avoid any cleaning, even showering for up to a week. Not only is this a myth (otherwise a tattoo could be washed away), but it is NOT hygienic and NOT recommended. If there is no washing, the area can collect bacteria and debris (think thick buildup of yellow, crusty scabs), which may lead to extended healing time, or worse, infection. When a client calls complaining of thick, yellow buildup and crusty scabs, this method contributes the most to these types of complications. Read more about a related case here.
This method needs to be completely disregarded, and under no circumstances should you recommend it to your clients. Not applying products and neglecting to wash the area not only delays healing since debris is allowed to build up and become suffocated, it is also a serious disservice to the skin since it delays wound healing and can interfere with those beautiful results that every client is looking to see.
What method actually promotes effective the most healing?
The wet method, hands down is the universal best standard in wound care management.
Applying a proper aftercare product will help to produce the proper cells to regenerate the surrounding tissues. It can also help the production of collagen, a protein that is essential for the proper healing and regeneration of damaged tissue.
The method consists of daily cleansing of the injured skin to prevent bacterial buildup, as well as the application of a healing ointment. It’s important to note that only prescribed tattoo aftercare products should be used, and that they should only be used as directed.
It should also be noted that certain products should be avoided entirely, such as pore-clogging petroleum, runny oils that can run into the eyes, as well as scented products which can further irritate the skin. Most importantly, the product should not be allowed to build up on the skin which prevents the skin from breathing.
Eyebrows after microblading
How to properly wash the brows
Regardless as to whether or not a product is applied, one must wash the brows daily to prevent bacterial build-up. I recommend that my clients wash the area twice a day (morning and evening) using a a gentle soap or cleanser such as baby shampoo and apply aftercare product 3-4 times a day (breakfast, lunch, dinner, and before bed is a pretty good guide). First, wash the hands with soap and water then using tepid water, gently cleanse the area in a circular motion using the fingertips. The client should also be mindful of not getting the area too soggy or wet with activities such as swimming, long hot showers, and hot yoga. Remember, the wound needs to dry up.
Please remember that washing the brows is NOT going to cause pigment loss during the healing process. You know how tattoo artists always advise clients to gently cleanse the tattooed area a couple of times a day when it is in their first days of healing? It’s the exact same thing.
Although people say that microblading counts as a semi-permanent tattoo (because it’s a super fine tattoo with tiny, paper-cut like incisions that can fade more quickly than the average tattoo), microblading IS a tattoo. Applied properly, it’s not going to wash away - the pigment has been deposited right into the dermis, just like any other tattoo, so don’t worry about washing it away.
Bad information can lead to bad healing.
I want to mention that bad healing happened to me. Many years ago, I was told by a fellow PMU artist to not wash my eyebrows after my microblading procedure, and as a result, I didn’t wash my eyebrows for 4 days and continued to pack on an aftercare product. By day 4, a thick, yellow, bubbly scab had developed, which started looking worse and worse by the day. My brows had become suffocated by the aftercare product due to my lack of proper cleaning and washing. It also took my brows so long to heal, since they were so dampened and soiled from the lack of cleansing.
Make sure that you are an artist that’s “in the know”. Supply aftercare products and educational instructions to your client that will be safe, sanitary, and ensure optimal results. This will also prevent them from going to the drugstore to purchase other products that may cause a problem during healing and compromise the results. For my detailed aftercare instructions, see my blogpost here.
Make sure that YOU are the expert.
The last thing you want is for your client to take their worries to Google, learn about a healing method that’s not going to be good for them, but is recommended by someone else who may or may not know what they’re doing. You want to be the expert that your client goes to with their concerns, not some faceless “expert” over the internet! That’s why you need to provide them with written in-depth instructions on how to take care of their skin after PMU and what to expect during healing.
Tina Davies Aftercare Healing Gel
After careful research and due diligence, I’ve released an aftercare product created with nano-silver technology that inhibits the growth of bacteria and speeds up healing time, offering barrier protection that is both hydrating and soothing. The nano silver particles
Kill microorganisms such as Staphylococcus aureus, Pseudomonas aeruginosa, E.coli, MRSA, VRE, candida albicans, and aspergillus niger. FDA approved, this hospital grade formula safely and effectively treats the skin after wounds, burns, or abrasions. For more info on how you can purchase our new aftercare product, you can click here.
Every single person is different, and everyone has a different skin type, so there is a possibility that there are some clients that may feel like they’d benefit more from a dry healing method more than a wet healing method, but it’s your job to inform them of the best practices when it comes to their healing. Above everything else, remind your client that the area NEEDS TO STAY CLEAN. Washing is paramount, regardless as to whether or not you recommend an aftercare product.
Remember to stay in touch with your client the day after and one week after their procedure to check up on them and to see if they have any questions about their healing.
If you follow the wet healing method in conjunction with a hydrating, non-irritating product, not only will you provide the best in wound care management-all of the calls, messages, and emails from your clients panicking about their healing will STOP, and you’ll get much better results.
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TERMS OF SERVICE
This website is operated by Tina Davies Professional. Throughout the site, the terms “we”, “us” and “our” refer to Tina Davies Professional. Tina Davies Professional offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
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A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Moreover we only sell products to artists that have completed all the required microblading training to comply with their local laws and standards.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
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SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
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SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
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We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
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SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
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You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Tina Davies Professional, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Tina Davies Professional and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 3219 Yonge, Street Suite 248, Toronto, Ontario, Canada M4N 3S1.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: firstname.lastname@example.org
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Tina Davies Professional
3219 Yonge Street Suite 248 Toronto Ontario CA M4N 3S1
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 - SMS Marketing
By subscribing to Tina Davies professional text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via an automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Tina Davies Professional
3080 Yonge Street, Suite 3020, Toronto, Ontario Canada, M4N 3N1